We may collect the following types of personal information when you interact with us:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card or other payment details for purchasing our products or services.
- Device Information: Information about your device, such as its IP address, browser type, and operating system.
- Usage Information: Information about how you use our website and services, including your interactions with us, preferences, and browsing history.
- Repair and Service Information: Details related to laptop repair services you request or purchase.
- Communication Information: Records of your communications with us, including emails and messages.
We may use your personal information for the following purposes:
- To provide and maintain our laptop repair and refurbished laptop sale services.
- To process your orders, payments, and requests.
- To communicate with you regarding your inquiries, orders, and updates.
- To improve our website, products, and services.
- To personalize your experience and offer tailored recommendations.
- To comply with legal obligations and protect our rights and interests.
We may disclose your personal information to third parties in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in delivering our services (e.g., shipping companies, payment processors).
- Legal Compliance: We may disclose information when required by law, to protect our legal rights, or in response to a lawful request.
- Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity.
You have the right to:
- Access and correct your personal information.
- Opt-out of receiving marketing communications.
- Request the deletion of your personal information, subject to legal requirements.
We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet or storage system is entirely secure.